Karen’s current role as Director of Claims Consulting requires oversight of the RiskAware, LLC claims consulting team. She holds an all lines adjuster license (FL 620) and professional designations of Certified in WC Legal (CWCL) and Professional Claims Adjuster (PCA). In 2016 Karen earned her Bachelor of Applied Science (B.A.Sc.) in Business Management and Technology from State College of Florida-Manatee-Sarasota.
Karen has worked in the insurance industry since 1981. She started with John Alden Life Insurance Company in Mini-Group Life and Health Underwriting Department and was then hired by State Farm in 1986. She obtained her General Lines Agent License (220) and a Life, Health and variable Annuities license (2-18). Karen sold and serviced both personal and commercial lines for State Farm through 1995 when she was hired by Riscorp/The Zenith. Karen worked in Underwriting until she converted her FL agent’s license to an all lines adjuster license in 1996 and transferred to the workers’ compensation claims department. In 2000, Karen was then offered a position with FCCI Insurance Group and worked there through 2010 when she accepted a position with The Hartford, now Sedgwick, as a dedicated adjuster for a large Florida based PEO. Karen ‘s roles and carrier claims expertise includes multi-state Workers’ Compensation claims handling, Longshore and Harbor Workers Compensation claims handling, Catastrophic Claim handling, Claims Training Specialist, and Corporate Compliance Coordinator. Her duties also included reinsurance and WC division audit oversight for the carrier. Karen worked as the WC claims business lead for carrier systems conversions and a Senior Business Analyst for Tropics, An Insurity Company, based in Sarasota, Fl. She was a member of the product group and her role involved product management, requirements writing, and implementation testing support for the WC software offerings.
Dino Fabrizio, CEO of RiskAware notes: “Karen has been a gamechanger for RiskAware’s claims consulting branch. She has brought a level of expertise, work-ethic, and an industry reputation that has opened RiskAware to opportunities and business models not imaged before her arrival.”